Citizen Charter

Our Commitment

• Complete dedication and devotion to the welfare and development of Archives and the Archival Profession.

Our Services

• Providing facilities for the public use of reference media, records and publications available among our holdings.
• Searching and issuing of certified extracts of documents to the public for their use in accordance with rules laid down for the purpose.
• Providing assistance to documentary film makers and other professionals in locating, selecting and filming material of their interest.
• Organising conducted tours to our various Sections for the benefit of officials/ trainees for education and professional Institutes, as well as groups of individuals, with a view to apprising them with the different activities of the Department.
• Extending professional expertise to Institutions by deputing officers to deliver lectures, conduct workshops on management, administration and preservation of records.

Guidance and Assistance

• The Department is committed to providing maximum assistance to scholars, administrators as well as general public who approach us in connection with their work.
• All enquiries are attended promptly, and efforts are made to ensure satisfaction of the concerned person by providing feed back facility to the scholars/ researches visiting the Research Room.
• All requests may be addressed to the Director General of Archives, Janpath, New Delhi 110001, or  the under-mentioned contact numbers: